Account manager

Remote/Hybrid (London, UK)
Permanent
£51 -£60k, dependent on experience
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You’re an experienced account manager who represents your clients’ interests at every turn. When it comes to your account, you’re never content with "good enough."

With high emotional intelligence, you seek to understand your clients’ challenges, think ahead to anticipate their needs, and are laser focused on making their experience of working with your agency the best it can be.  

You know the secret to a great agency-client relationship is knowing your clients’ business inside out. And getting to know your clients’ industry, from the high-level strategic to the detailed, product-specific, is of vital importance to you.  

You’re also a thinker who enjoys the intellectual challenge of B2B technology marketing. You relish getting stuck into a brief—researching it, challenging it, ideating around it. And can inspire a creative team to deliver outstanding campaign work time and time again.  

You bring commercial sensibility and have a history of spotting opportunities to go bigger and bolder to ensure your accounts are profitable and growing.  

Finally, you are bright, adaptable, and organized. You can jump quickly between multiple projects—all with different objectives, audiences, and deliverables—without dropping a ball.

Full job details

What you’ll do day to day

We’re currently looking for an account manager for Autodesk, a global software and services company in the design and make space.

This is one of our largest and most complex accounts. At any one time, we work with multiple clients across multiple campaigns, each targeting different industries and audiences.

Typically, these are lead-generation campaigns that include landing pages, multiple short-form hero pieces, and video and traffic-driving assets like banner ads and paid social posts. Deadlines are constant and rapid.

Your job is to

  • Build close collaborative working relationships with your clients and deliver an outstanding customer experience
  • Understand the client, its business, industry, competitors and customers, and products and services, and use this knowledge to inform consultancy and agency team understanding
  • Be responsible to the client for the delivery of work across multiple projects, leading the creative team to ensure every asset is completed to an exceptional standard, on time and profitably
  • Support the account director in ensuring the account is profitable and growing, identifying opportunities to upsell, and helping to write and action account growth plans

You will report to our director who takes executive leadership team (ELT) responsibility for the Autodesk account.  

A little bit about us

Catalysis is a London-based global marketing agency. We help B2B technology firms break through barriers—by thinking like customers.  

We are bucking the trend for the industry and continue to go from strength to strength. Over the last twelve months, revenue is up by 45%. Our stellar growth and pipeline of work require a growing team. That’s why we need you.

We work with clients like Autodesk, Google, HPE, IBM, Mailchimp, and others we can’t mention contractually. We’re proud to be one of the few independent agencies that engages with so many of the tech industry’s heavy hitters at a global level.

We’re committed to diversity, equality, and inclusion, and our team is home to people from a wide range of backgrounds across three continents and sixteen time zones. We’re also keen on minimizing our environmental impact and are working to become a zero-waste, 100%-carbon-offset business.

Experience

Required:

  • 5+ years’ experience in marketing and/or advertising, mostly in B2B technology either agency side or in-house

Helpful:

  • Some experience in marketing and/ or advertising for the architecture or engineering audience/ industry

Job benefits

  • Flexibility in working location—primarily remote working with monthly office days and co-working passes
  • An annual training budget
  • An annual discretionary bonus
  • BUPA health and dental insurance
  • We’ll pay toward your gym membership—or if that sounds awful, something else of your choice that enhances your outside-work lifestyle.
  • We’ll also fund an annual membership for you to a museum/gallery or creative subscription.
  • As you’d expect, 25 days holiday + bank holidays.

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